Privacy Policy
This website is provided by CodeSmith Technology Ltd, Registered in England and Wales. No. 10933248, Registered Address: Abacus House Pennine Business Park, Longbow Close, Huddersfield, West Yorkshire, United Kingdom, HD2 1GQ.
CodeSmith Technology is the data controller for our services, including InfoCentre and Battery Passport. If you follow a link to an external service or site then that service will be responsible for the data you share with them and should publish their own privacy notice.
This Privacy Policy covers the website CodeSmithTechnology.com and all marketing based interactions with users.
A data controller determines how and why personal data is processed.
What data we collect
The personal data we collect from you includes:
questions, queries or feedback you leave including your email address if you contact CodeSmith Technology.
your email address and subscription preferences when you sign up to our email alerts.
how you use our emails – for example whether you open them and which links you click on
your Internet Protocol (IP) address and details of which web browser you used
information on how you use the site, using cookies and page tagging techniques
We use Google Analytics and SquareSpace software to collect information on how you use this website. This includes IP address.
Google Analytics processes anonymised information about:
the pages you visit on this website
how long you spend on each this website page
how you got to the site
what you click on while you’re visiting the site
We do not store your personal information through Google Analytics (for example your name or address)
We continuously test and monitor our data protection controls to make sure they’re effective and to detect any weakness.
Why we need your data
We collect information through Google Analytics to see how you use the site. We do this to help:
make sure the site is meeting the needs of its users
make improvements, for example improving the content
We also collect data in order to:
gather feed back to improve our services, for example our email alerts
respond to any feedback you send us
send email alerts to users who request them
monitor use of the site to identify security threats
Our legal basis for processing your data
The legal basis for processing personal data in relation to our site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of CodeSmith Technology.
The legal basis for processing anonymised data for Google Analytics is your consent.
The legal basis for processing all other personal data is that it’s necessary:
in order to respond to questions and feedback
What we do with your data
The data we collect is not shared outside of CodeSmith Technology Ltd except for our technology providers such as our hosting provider, and only where necessary.
We will not:
sell or rent your data to third parties
shared your data with third parties for marketing purposes
use your data in analytics
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or crime.
How long we keep your data
We will only retain your personal data for as long as:
it is needed for the purposes set out in this document
the law requires us to
We will keep your email data until you unsubscribe. We will keep your feedback data for 2 years. We will delete analytic log data that could possibly identify you (from IP address) after 120 days.
Children’s privacy protection
Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collection or maintain data about anyone under the age of 13.
Where is your data processed and stored
We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.
All personal data is stored in the European Economic Area (EEA). Data collected by Google Analytics maybe transferred outside the EEA for processing.
How we protect your data and keep it secure
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.
We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
Your rights
You have to right to request:
information about how your personal data is processed
a copy of that personal data
that anything inaccurate in your personal data is corrected immediately
You can also:
raise an objection about how your personal data is processed
request that your personal data is erased if there is no longer justification for it
ask that the processing of your personal data is restricted in certain circumstances
If you have any of these requests, get in touch at gdpr@codesmithtechnology.com
Contact us or make a complaint
Contact the team if you:
have a question about anything in this privacy notice
think that your personal data has been misused or mishandled
You may also make a complaint to the Information Commissioner, who is an independent regulator.
casework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Changes to this policy
We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.
If these changes affect how your personal data is processed, CodeSmith Technology Ltd will take reasonable steps to let you know.
Last updated 6 August 2020